Large Insulated Lunch Bag Australian Animals

Be prepared to experience another level of insulation with an Alimasy Insulated Lunch bag!  

Our Alimasy insulated lunch bag is designed to fit all the bestselling lunchboxes and has twice the insulation of a standard insulated lunch bag. We've added 2 layers of aluminium foil and 2 layers of foam insulation, so you can be reassured food will keep fresh and cool for longer.

A removable foil liner is provided for quick and easy cleaning and there's multiple carry options including a detachable long shoulder strap, buckle handle and top carry handle.

Pair with a matching Australian Animals Midsize Backpack.

 Description:

• Australian Animals Print by Kasey Rainbow.
• Designed for everyone (kids, teens, and adults)
• Lightweight & Multifunctional Design
• One Main Storage Compartment
• Removable Aluminium Foil Liner
• Durable & Highly Water resistant 600D polyester outer
• Fully Lined with Aluminium Foil
• Double Insulating Layers: EPE Foam & Aluminium Foil
• Reliable YKK Zips
• Multiple Carry Handles
• Buckle Strap
• Removable Shoulder Strap
• Outer Name Label
• Inner Dimensions: 33cm x 22cm x 9cm
• Safe: Lead free, BPA free, PVC Free and Phthalate free
• Weight: approx. 500g (including straps)
• Lifetime Warranty

What Does Alimasy’s Lifetime Warranty Cover?

For your peace of mind, all Alimasy products come with a lifetime warranty against defects in materials or workmanship.

The lifetime warranty only applies to the original owner of an Alimasy product which has been used under for the purpose intended in a responsible and normal manner.

The lifetime warranty does not cover products subjected to improper use, cosmetic changes, bought second hand or not purchased directly from Alimasy, or without proof of purchase.  This warranty does not apply to damage caused through typical wear and tear, unreasonable use or neglect.

If your product doesn’t live up to our promises, simply contact us and we will take care of you.

If you have any questions about our Lifetime warranty please contact us.

What do I do if I want to submit a warranty claim?

If you wish to contact us regarding a warranty issue, please email us: hello@alimasy.com.au

Please include your name, address, phone number, Alimasy order number (#0000) and details of your issue or concerns. Please include some photos or a video if possible.

Shipping Information.

We ship all orders from our warehouse in Gold Coast, Queensland. 

Our shipping partner is Australian Post.

We ship orders everyday Monday to Friday (excluding Queensland Public Holidays) and our cut off for same day shipping is 11am.

Orders placed before 11am (AEST) Monday to Friday will be shipped on the same day.

Orders placed after 11am (AEST) will be shipped on the next business day.

Orders placed on a Friday after 11am (AEST) or over the weekend will be shipped on the first business day following the weekend.

Please consider in your planning any potential delays in us shipping orders and/or courier networks during busy shopping periods like Black Friday, Christmas and Back to School. 

You are welcome to choose a Standard Service or Express Service at the checkout and the shipping fees for these services are:

AUSTRALIAN SHIPPING RATES:

Standard Shipping: $10.95

Express Shipping: $16.95

Please note during our sale periods Express Shipping won't be available due to the incredible discounts we offer and shipping costs will apply during these times.   

Please note delivery timeframes provided by Aramex and Australian Post may be subject to change depending on local delivery conditions and any change to the delivery timeframe is totally outside of our control once a parcel has been handed over to our shipping partners.

Tracking details are automatically provided for all parcels following shipment. If you have any difficulties regarding your tracking details or your parcel delivery, please contact us or our shipping partner directly.

International Shipping

We ship to New Zealand & the USA using Australia Post's Air Tracked services:

New Zealand Shipping Rates:

Standard Air Tracked Service: $10.95 AUD

Express Air Tracked Service: $29.95 AUD

USA Shipping Rates:

Standard Air Tracked Service: $15 AUD

Please note any custom duties, taxes or charges due at time of import are the responsibility and payable by the customer. Any refunds for packages returned to Alimasy due to a customers failure to pay import charges will be reduced by the cost of return shipping incurred by Alimasy.

Gold Coast HQ Pick Up Option

You can visit our showroom and pick up your online order from our Gold Coast HQ. 

Address: 20/314 Burleigh Connection Road, Burleigh Heads, QLD 4220

Opening Hours: Opening Hours: Monday to Friday 0930-1230.

Please allow 24 hours for Pick Up orders to be processed.

Our Returns Policy

We love our products – and we think you will too.

However, if you're not a fan, you can return your Alimasy product within 30 days of receiving it for a full refund (excluding any shipping costs).

Please note Change of Mind returns only applies to products which are unused and still in the same condition you received it in (including the original packaging and tags attached) and you are responsible for all costs incurred to ship a change of mind return.

We will process the refund once the product(s) has been received and inspected to ensure it meets our change of mind return conditions.

Ensure you pack your returns parcel appropriately to prevent any damage during transit. Alimasy Pty Ltd will not be responsible for any lost or damaged products being returned for a change of mind refund.

Don't forget to include a copy of your order confirmation in the parcel, so the warehouse knows who has sent the parcel! 

Returns should be addressed to: Alimasy Pty Ltd, 20/314 Burleigh Connection Road, Burleigh Heads, QLD 4220 

Please note: All refunds for change of mind will only be refunded to the payment method used at time of purchase.

If you need further information about our returns policy, please contact us.

How does it work?

1. Select your chosen products from our online store (www.alimasy.com.au). 

2. Select Pick Up at Checkout

3. Pay for your goods

4. Receive a notification via email when your order is ready for collection.

What products are available for Click & Collect?

Can I Shop Instore at Alimasy's Gold Coast HQ?

What is the Address for Click & Collect?

What are the Opening Hours for Click & Collect & Instore Shopping?

To help you get the most out of your bag, we've put together some handy care tips. Following these guidelines will keep your bag looking great and performing its best for many lunches to come.

Everyday Use Tips

1. Pack Smart: Use reusable lunchboxes and containers to prevent spills. If something does leak, the removable foil liner makes cleanup a breeze.
2. Temperature Control: For best insulation, use ice packs to keep your food fresh and cool.
3. Gentle Handling: Avoid overloading your bag to maintain its shape and longevity. The sturdy construction will serve you well with reasonable care.

Cleaning Instructions

1. Regular Wipe-Downs: After each use, rinse and wipe the interior and the removeable foil liner with a damp cloth and mild detergent. This helps to prevent odours and buildup.
2. Deep Cleaning:

• Remove the Liner: Take out the foil liner.
• Hand Wash Only: Both the polyester exterior and the inner foil liner should be washed by hand. Use warm water, a gentle soap, and a soft cloth or sponge. Avoid harsh and abrasive chemicals that could damage the fabric and foil surfaces. Do not immerse in water as it can damage the inner foam insulation.
• Rinse Thoroughly: Make sure to rinse away all soap residues.
• Air Dry: Allow both the bag and the liner to air dry completely before reassembling. Do not use a dryer or place them in direct sunlight for extended periods, as this can cause fading or damage.

Storing Your Bag

1. Clean and Dry: Always store your lunch bag clean and dry to prevent mould and mildew.
2. Loosely Packed: Store the bag loosely packed in a cool, dry place. Avoid compressing it under heavy items to maintain its shape.
3. Strap Storage: If you're not using the shoulder strap, remove it and store it separately to avoid unnecessary wear.

Additional Tips

• Avoid the Washing Machine and Dishwasher: The agitation and high temperatures can damage the insulation and the materials.
• Strap Care: The long shoulder strap is removable for easy cleaning. Hand wash with mild soap and water, then air dry.
• Inspect Regularly: Check the seams and zippers regularly. Address any small issues promptly to prevent them from becoming bigger problems.

We hope these tips help you keep your insulated lunch bag in top condition. If you have any questions or need further assistance, feel free to reach out to us: hello@alimasy.com.au

Happy lunching!